CANCELLATION & REFUND POLICY

CANCELLATION & REFUND POLICY

60 days before camp: Full Refund (minus $50 processing fee)

30 days before camp: 50% Refund, 50% Converted to Credit

1-7 days before camp: No refund, 50% converted to credit

 

We can offer a full refund in any of the above scenarios if you can find a replacement to fill your spot.

 

CANCELLATION DUE TO MEDICAL OR EMERGENCY CIRCUMSTANCES

In some cases, refunds may be granted after the cancellation and refund period for medical or emergency circumstances only. A written notice of cancellation with explanations of medical or emergency circumstances must be provided for a refund request to be considered. Additional documentation may be requested by the WILASC. Partial or full refunds for medical or emergency circumstances will be at the discretion of WILASC after reviewing the request.

 

WILASC will make every effort to run camp sessions as scheduled, but in the event of extenuating circumstances requiring cancellation, such as a positive COVID-19 diagnosis or extreme weather conditions, one or more days of camp may be canceled without refund.

 

INSUFFICIENT ENROLLMENT

If a program is canceled due to insufficient enrollment, every effort will be made to place campers in a similar program. If WILASC cancels a program/camp session and is unable to place the camper in a similar program a full refund will be issued.

 

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